Privacy Policy
1. Information We Collect
We collect the following types of information about you:
(a) Information you provide us directly
We may ask for certain information when you register for an account or correspond with us (such as your first and last names and email address).
We also collect any messages you send us through the Service, and may collect information you provide in User Content you post to the Service (such as text and photos you upload to use in your designs). We use this information to operate, maintain, and provide the features and functionality of the Service to you, to correspond with you, and to address any issues you raise about the Service.
If you don't provide your personal information to us, you may not be able to access or use our Service or your experience of using our Service may not be as enjoyable.
(b) Information we receive from third-party applications
We may receive information about you from third parties. For example:
If you access the Service through a third-party connection or log-in, e.g., Facebook, Google, and Discord Connect, we may receive information such as the user ID associated with your account.
You may also unlink your third-party account from the Service by adjusting your settings on the third-party service.
We could receive data from third-party applications if you choose to integrate these to enhance your workflow, share to social media, or incorporate elements into your designs.
(c) Information we receive from other third parties
We obtain information through sources like public domains, social media platforms, and data providers.
We use this to understand your profile and interests for personalized services. You can opt out of TatSnap collecting more data about you from third-party providers here.
(d) Information we collect from you automatically
We collect analytics data to help us measure traffic and usage trends for the Service.
(e) Cookies information
We use cookies to enhance your navigation through the site, remember your preferences, and improve the user experience.
For more information on our use of cookies, please read our Cookies Policy.
(f) Log file information
We collect information such as your web request, browser type, referring/exit pages and URLs, and how you interact with links on the Service.
(g) Clear gifs/web beacons information
We use these to anonymously track online usage patterns and track which emails are opened by recipients.
(h) Device identifiers
We collect information such as the Android Advertising ID and iOS Advertising Identifier.
(i) Location data
We collect location data to understand where our users are located and to localize and personalize content.
(j) Content within your account
We receive content that you create within the TatSnap Platform, such as designs, images, and videos.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
Providing you with the Service. Data analytics and predictive analysis to improve our Service. Communicating with you about the Service. Promoting and driving engagement with the TatSnap Service. Improving the Service based on user engagement. Serving personalized advertising. Ensuring customer happiness by resolving issues. For security measures. For matters that you have consented to. Troubleshooting and improving the Service based on errors and user experience.
3. Sharing Your Information
(a) How we share your information
We share your information with third-party service providers for the purpose of providing the Service.
Details on how you can share your User Content, like public posts on social media.
(b) Sharing in connection with business transactions
Your information may be transferred as part of business deals like mergers or acquisitions.
(c) Sharing with authorities
We may share your information in accordance with our Terms and Conditions, or as required by law.
4. Advertising and Analytics
(a) Advertising
TatSnap works with third-party ad servers and platforms to deliver personalized ads and measure their effectiveness.
(b) Analytics
We use PostHog, an open-source analytics platform, to better understand the behavior of our users on our platform.
5. Data Storage
(a) Data storage
Your data is stored securely on our servers and is protected using industry-standard encryption.
6. Keeping Your Information Safe
(a) Data security
We implement industry-standard security measures to protect your data.
7. Managing Your Information
You control your account information and settings. Opt-out of receiving marketing messages and control your tracking technologies preferences.
8. Data Retention
(a) Data retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data at any time by contacting us.
9. Links to Other Websites and Services
(a) Links to other websites and services
Our Service may contain links to other websites and services that are not owned or controlled by us. We are not responsible for third-party websites or services linked to or from our Service.
10. Changes to this Policy
(a) Changes to this Policy
We may update this Policy from time to time. We will notify you of significant changes through the Service or other communication channels.
11. Contact Us
(a) Contact us
If you have any questions or concerns about this Policy, please contact us at hello@sellergroup.io.