Terms of Service

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You're not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You're not allowed to attempt to extract the source code of the app, and you also should not try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to TatSnap.

TatSnap is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you're paying for.

You should be aware that there are certain things that TatSnap will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but TatSnap cannot take responsibility for the app not working at full functionality if you don't have access to Wi-Fi, and you don't have any of your data allowance left.

Changes to These Terms and Conditions

We may unilaterally amend or update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on this page.

END-USER LICENSE AGREEMENT

These terms and conditions legally create an agreement between you, the User, and TatSnap. Please read all terms and conditions and further service scope carefully.

1. TERMS OF USE

  • TatSnap is pleased to provide you, as the user, its branded mobile applications and any and all related documentation.
  • By using or accessing TatSnap's Apps, you agree to all the terms set out herein.
  • Your use of the Services is also subject to TatSnap's Privacy Policy.
  • TatSnap may update the Apps and change the service at any time.

2. PARTIES

  • This Agreement is between TatSnap and you, the User.
  • By using the TatSnap App, you agree to all the terms herein.

3. CONTACT INFORMATION

  • E-mail: hello@sellergroup.io

4. GRANT OF LICENSE

  • TatSnap grants you a limited license to use the TatSnap App as per the terms of the Agreement.
  • You may not distribute the TatSnap Apps in any way.

5. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS

  • You must not use the TatSnap Apps in any way that could damage, disable, overburden, or impair the App.
  • The User shall not make the TatSnap Apps available on a network.
  • Users cannot modify the TatSnap Apps and must not use them for any unauthorized purpose.

6. THIRD-PARTY PARTNERS

  • The TatSnap Apps may be integrated with or provided along with third-party services.
  • TatSnap is not responsible for third-party services.

7. SECURITY

  • TatSnap Apps may not be 100% secure.
  • You are responsible for securing your device.

8. REGISTRATION AND PASSWORDS

  • Some TatSnap Apps may require you to create an account.
  • You are responsible for maintaining the confidentiality of your account details.

9. UNINSTALL AND REMOVAL OF THE TatSnap APPS

  • Procedures to uninstall the TatSnap Apps may vary depending on your device.

10. CONSENT TO USE OF DATA AND USER REVIEWS

  • We may collect and use technical data related to the TatSnap Apps.
  • User reviews may be made public.

11. INTELLECTUAL PROPERTY RIGHTS

  • TatSnap owns all rights to the intellectual property related to the TatSnap Apps.
  • Users may not infringe on the intellectual property of the TatSnap Apps.

12. RIGHTS INFRINGEMENTS

  • Users must respect the rights of copyright holders.

13. IN-APP PURCHASE AND PAYMENT

  • The TatSnap Apps are available on the Apple App Store with certain features that may require in-app purchases.

14. TERM AND TERMINATION

  • This agreement is effective as long as you use the TatSnap Apps.
  • TatSnap may terminate this agreement if you breach its terms.

15. INDEMNIFICATION

  • You agree to indemnify TatSnap against claims arising from your usage of the TatSnap Apps.

16. WARRANTY DISCLAIMER

  • TatSnap disclaims all warranties to the extent permitted by law.

17. LIMITATION OF LIABILITY

  • TatSnap's liability is limited as set forth in these terms.

18. FORCE MAJOR EVENT AND APPLICABLE LAW

  • TatSnap is not liable for failure to perform due to force majeure.

19. ENTIRE AGREEMENT AND SEVERABILITY

  • These Terms constitute the entire agreement.
  • These terms and conditions are effective as of 07 May 2025.

Analytics and Tracking

Use of PostHog for Analytics: Our application uses PostHog, an open-source analytics platform, to better understand the behavior of our users on our platform. This service helps us in analyzing user interactions and improving the overall user experience.

Data Collection and Storage: We collect data such as mouse movements, scrolling behavior, clicks, and other interactions on our platform. This information is stored securely in Firebase and is used to create heatmaps, session recordings, and provide analytics insights.

Purpose of Data Collection: The data collected through PostHog is solely for analytics purposes, such as understanding user engagement and improving website functionality. This data is not used for creating user profiles for advertising or other non-analytical purposes.

Compliance with Data Protection Laws: We comply with all applicable privacy and data protection laws. Our use of PostHog and Firebase adheres to these laws, including the General Data Protection Regulation (GDPR) for our users in the European Union.

Your Consent: By using our application, you consent to the processing and storage of data about you by PostHog and Firebase in the manner and for the purposes set out above.

Refund Policy

We do not offer any refunds.

Discontinuation of Services

We may decide to discontinue our Services, but if we do, we will give you advance notice.

Paid Accounts

Billing

If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You're responsible for all applicable taxes, and we'll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.

Service Credits

You can pay for some Services in advance by purchasing service credits. All service credits are subject to our service credit terms.

Cancellation

You can cancel your paid subscription at any time. Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.

Changes

We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days' notice, and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase. Please be informed that if an alternative refund option other than the one set out in this Refund Policy (such as a free trial option), is presented to you during the checkout process, you will not be eligible for a refund under this Refund Policy.

Contact Us

hey@sellergroup.io